Template text
Template text. Review with your advisor before publishing.
This template helps you follow common rules for hotel websites in the US. It is not legal advice.
What we collect
When you request dates, send an inquiry or contact us, we collect what you type in the form: your name, email, phone number, travel dates, guests, room preferences and any note you add.
When you sign up for emails or texts, we collect your email address or mobile number and the choice you made.
When you browse the site, we collect basic visit data, such as the pages you view, the site that sent you and your device type. See Analytics below.
Card details go straight to our booking engine or payment provider. This website doesn’t store them.
How we use it
We use your information to:
answer your request and plan your stay
send booking confirmations and arrival details
send offers and news, only if you signed up for them
keep the site working and see which pages help guests
meet our legal, tax and accounting duties
Who we share it with
We share your booking details only with our reservation and payment providers to complete your stay.
The companies that host this website and send our emails and texts handle your details for us, under contracts that limit how they can use them.
We don’t sell your personal information, and we don’t share it for advertising. We share information when the law requires it, for example to answer a valid legal request.
When you click Check availability or Book, you go to our booking engine, which has its own privacy policy.
Text messages
If you check a text box on one of our forms, we’ll text the number you gave us. There are two separate choices, and both start unchecked:
Stay messages: booking confirmations and arrival details. Up to 4 messages per stay.
Offers and news: optional. Up to 2 messages a month.
Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Texting us first, for example with the Text button, doesn’t sign you up for marketing texts.
If you sign up for offers by email, we send news and offers about once a month.
Every marketing email includes our mailing address and an unsubscribe link. We stop sending within 10 business days of your request.
Booking emails, such as confirmations, are part of your stay and aren’t marketing.
Cookies
This site uses only the cookies and similar storage it needs to work, for example to remember a form you started. We don’t use advertising cookies.
If we add advertising tools later, we’ll update this policy first, ask for your consent where the law requires it and add a link to opt out of the sale or sharing of your information.
Analytics
We use the analytics built into Framer, the platform this site runs on, to count visits and see which pages guests read.
There are no advertising pixels and no session recording on this site.
California residents
If you live in California, you can ask what personal information we have about you, ask us to correct or delete it, and ask us not to sell or share it. We don’t sell or share personal information for advertising.
To make a request, email stay@example.com or call (518) 555-0147. We’ll confirm your request and answer within 45 days. We won’t treat you differently for asking.
Children
This site isn’t meant for children under 13, and we don’t knowingly collect their information. If you think a child has sent us details, email us and we’ll delete them.
How long we keep it
We keep booking records as long as tax and accounting rules require. We keep inquiry and contact messages for up to 2 years, and your email address or mobile number for marketing until you unsubscribe.
We protect your information with access controls and encrypted connections. No system is perfectly secure, so please don’t send card numbers by email or text.
Contact us
Sample address
Questions about your information? Email stay@example.com, call (518) 555-0147 or write to The Lyman Hotel LLC, 1871 Warren St, Hudson, NY 12534.
Changes to this policy
If we change this policy, we’ll post the new version here with a new effective date.